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1. What is the quality of ZHIJIE hats like?
All our hats are crafted from high-quality materials to ensure durability and comfort. Each hat undergoes strict quality checks to meet our standards of excellence.
2. How do I choose the right hat size?
We offer a range of sizes to ensure a perfect fit for every customer. Please refer to our size guide and select the hat that matches your head circumference.
3. What styles of hats does ZHIJIE offer?
We offer a variety of hat styles, including sports caps, baseball caps, fisherman hats, and more, suitable for different occasions and needs. Each design combines style with functionality.
4. How do I clean my ZHIJIE hat?
Different materials may require different cleaning methods. Please follow the care instructions on the label inside your hat to avoid high heat or strong chemicals, which can extend the life of your hat.
5. What is ZHIJIE's warranty policy?
We provide a one-year warranty on all purchased hats, covering material defects and craftsmanship issues. If you encounter any quality issues, please contact our customer service team for assistance.
6. Are ZHIJIE hats suitable for sports?
Our hats are designed for various sports, including running, basketball, and golf. Made with breathable fabrics, they ensure comfort and functionality during physical activities.
7. How can I purchase ZHIJIE hats?
ou can purchase ZHIJIE hats through our official website or authorized retailers. We offer a seamless online shopping experience with multiple payment options.
8. Does ZHIJIE offer international shipping?
Yes, we offer international shipping. Shipping fees and delivery times may vary depending on the destination. You can check the available shipping options and costs during checkout.
9. What is your return/exchange policy?
If you are not satisfied with your purchase, you may return or exchange it within 30 days of purchase. Please ensure the hat is unused and in its original packaging. Contact our customer service team for return/exchange instructions.
10. Does ZHIJIE offer customization services?
Yes, we offer customization options, including embroidery or printing of personalized designs. Please contact our customer service team for more details on customization options and requirements.